Please read this policy before purchasing a Veee membership. Where a refund is approved, the related service may be terminated.
Eligibility
A refund request may be submitted within 15 days of an eligible purchase when the service has not met the represented service standard.
Exceptions
A refund may be unavailable when a user violates the Terms of Service, submits the request after the eligibility period, purchases a product marked as non-refundable, repeatedly purchases and refunds the same product, or reverses payment through an unauthorized process.
How to request a refund
Contact Veee with the account used for the purchase, the order details, and a brief description of the issue. We may request additional information to review the request.
Processing
Approved refunds are returned through the original payment channel when possible. Processing times depend on the payment provider.
Contact
Start a request through our contact page or email support.